Kindly, follow these methods and check if it helps. Mobile Genie does not seems(not confirmed) to be software included with this device. It appears to be an issue with the software installed for the device or a third-party software is conflicting with this device. Hi Krishnan, Which Operating System is installed on the PC? I'm currently moving it to Windows 8 forum. Contact center integration software for mid-sized to large enterprises, with cloud platform and on-premises software offerings. I am using a mobily Connect 4G ( Saudi ) internet stick, which should connect my PC to Internet through the Mobile Genie.exe,Probably the connection fails and the Mobile Genie.exe fails even when the connection is on.
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